Unopened products can be returned within 14 days of receiving the order. For this we request the contact form fill in.
Returns & cancellation
Have you received a shipping confirmation?
Then your order has already been processed and is on its way. Unfortunately, the order can no longer be cancelled. You can choose to refuse the order upon delivery or return it.
Haven't received a shipping confirmation yet?
Then you can still cancel your order via our customer service. Please fill in the contact form in and state the order number.
This is very annoying. Of course we are going to solve this for you. Please fill in the contact form in with an order number and photo. We will contact you as soon as possible for a solution.
Have you received an email confirming that your order has been completed?
In that case, your order has already been processed and is on its way. Unfortunately, the order can no longer be changed. You can choose to refuse the order upon delivery or to return it.
Have you not yet received an e-mail that your order has been completed?
Then you can still change your order via our customer service. Please fill in the contact form in and state the order number.